* Added: Workflow action sequence (Pro)
* Added: Direct paste image in WP Editor
* Fixed: Required sign not visible for product options marked as required during ticket creation
* Fixed: Reply button toggle option not working in the admin portal
* Fixed: Issue with the route URL on the All Tickets page
* Fixed: Filter not refreshing in the Customer Portal after clicking the (❌) icon in the search field
* Fixed: OpenAI routing issue resolved
* Fixed: CSS issue related to ticket filter theme in the Customer Portal
* Fixed: Responsive issue on the view ticket page
* Fixed: After importing tickets from another SaaS platform, the agent is imported but not synchronized with the system
* Fixed - Email verification vulnerability issue in signup
* Fixed - Customer portal ticket fetching vulnerability issue
* Added - Integration with OpenAI (Pro)
* Added - Product Filter and sorting option in customer portal
* Added - Email verification in sighup for customer
* Added - Two-FA in signing for customer
* Fixed - Freshdesk ticket migration issue
* Fixed - Response message not being saved correctly in the auto-close settings
* Fixed - Data remaining in the "Create Customer" form after creating a customer in the Customers module
* Fixed - Form not resetting after creating a new ticket on behalf of a customer from the dashboard by support staff
* Fixed - Shortcode always being pasted below the content
* Fixed - Tickets still being deletable even when the "Delete Ticket" permission is unchecked
* Fixed - Workflow issue when the ticket-closing condition is triggered
* Added - Activity Trends by Time of Day (Pro)
* Added - Integration with Fluent Boards (Pro)
* Added - Integrations Logs
* Added - Upload ticket attachments to their respective ticket folders in Google Drive, organized accordingly (Pro)
* Added - Duplicate or clone workflows (Pro)
* Added - Required option in product field (Pro)
* Fixed - If the site language is not set to English, the workflow always defaults to manual mode
* Fixed - Inbox identifier css issue in all tickets table
* Fixed - If anyone choose View dashboard and draft_reply then it will not show any tickets
* Fixed - Freshdesk ticket migration issue
* Fixed - Zendesk ticket migration issue
* Fixed - Clicking the "Import Tickets" button in the ticket migration module opens multiple modals simultaneously
* Fixed - Issue with Bookmark
* Fixed - When the file name is too long, the file will not upload during ticket creation or in responses
* Fixed - If a restriction is applied to a specific business box, it still appears on the dashboard
* Fixed - MemberPress integration to show separate lists for recurring and non-recurring subscriptions
* Fixed - The WooCommerce widget is not shown on the 'View Customer' page
* Added - Restrict business boxes for specific agents
* Added - Ticket search feature in customer portal
* Added - MemberPress Integration
* Added - Option to resume the migration process for the last incomplete ticket in Helpscout (Pro)
* Added - Display the exact time of ticket or response creation upon hovering over it in the admin portal
* Fixed - Attachment download issue in email piping
* Fixed - BetterDocs integration issue
* Fixed - Agent Only field isn't displaying into the ticket
* Fixed - Draft Reply approve button issue with attachment
* Fixed - There is an issue with exporting the agent report time
* Fixed - The Gravatar image link is causing a PHP 8.2 deprecated issue
* Fixed - The issue with the "Enable Reply from Telegram" button in Telegram
* Fixed - The Auto Close Settings are not saving
* Fixed - Helpscout ticket migration issue
* Fixed - When responding to emails in German, create a new ticket instead of replying.
* Fixed - Notification integration settings issue
* Fixed - Displaying an incorrect assigned agent name
* Fixed - Links open in same tab issue
* Fixed - Telegram reply issue
* Fixed - Required functionality is not working in the conditional field
* Fixed - Ticket status issue
* Fixed - Email Piping Ticket Created Discord Notification Issue fixed
* Added - Trigger Fluent CRM automation within workflow (Pro)
* Added - Agent feedback in ticket response (Pro)
* Added - Agent permission for save response as draft
* Added - New shortcode for agent title signature in the inbox settings
* Added - Custom registration field using hooks
* Fixed - Agent can assign ticket without permission
* Fixed - The time duration displayed for ticket creation and response creation is inconsistent
* Fixed - Open a new thread in email for every response created
* Fixed - Translation issue
* MySQL orderby security issue fixed
* Improved File Upload
* Dropbox and Google Drive File Upload Issues Fixed
* Full Rewrite of the File Upload & Remote Driver System
* Improved UI