HelpDesk - Online Ticketing System with Website - ticket support and management 3.9.0 Nulled

View attachment 54516
HelpDesk is a powerful ticket management system that can manage massive data. It’s a single-page application made with Laravel, Vue.js, and InertiaJS.

You don’t need any other website as HelpDesk has front pages supporting the blog post, FAQ, services, privacy policy, terms, knowledge base, etc.

Demo: https://hd.w3bd.com

Documentation:...

Click to expand...

f47ac10b-58cc-4372-a567-0e02b2c3d479

Click to expand...

- FIXED: Fixed ticket status issues while a ticket not closed
- IMPROVEMENT: Setup default ticket status and hide this from the initial ticket creation
- FEATURE: Auto fill up user details while create a new ticket by Logged in user from the front pages.
- FEATURE: Added CronJob URL, so cronjob can be set with cPanel or Shared hosting.
- NEW: Updated documentation for the email piping cronjob setup

Click to expand...

- FIXED: Customer can update status, select another customer, assign user (now customer won't be able to do)
- FIXED & IMPROVEMENT: KnowledgeBase database and seeder.

Click to expand...

- FIXED: Disabled deleting default language(English)

Click to expand...

IMPROVEMENT: user role things on the edit user page for the super admin

Click to expand...

--- 3.69 (19 December 2023) ---

- IMPROVEMENT: Global Settings Page (As per user request)
- IMPROVEMENT: Installation database issue for some cases (As per user request)
- FIXED: Logo and Image caching issue while change (As per user request)

Click to expand...

- NEW: Search ticket by client/customer
- IMPROVED: Hide chat id(used generated slug string) from the URL
- FIXED and IMPROVED: Get json conversation output for the public chat
- FIXED: Hide ticket fields issues

Click to expand...

- IMPROVED: Database Connection while DB password with special characters(as per customer request)
- IMPROVED AND FIXED: Send Mail While creating/updating ticket (as per customer request)
- IMPROVED AND FIXED: Priority update on settings page
- REMOVED: Softdelete Feature (regarding customer recommendation)
- FEATURE: Added terms & conditions checkbox while submitting a ticket by customer. (As per customer request)
- IMPROVED AND FIXED: Changed Ticket `uid` format with md5 generated code...

Click to expand...

- FEATURE: Footer Text Translation
- IMPROVEMENT: Ticket UID things(as per customer support request)(It's now with random 6 digit + actual ticket ID from MySQL)

Click to expand...