RSTickets! Pro 3.2.4

• Added - 'Global Message Position' and 'Submit Message Position' options allowing you to place messages at the top, bottom or disable their placement.
• Added - 'Show Submit Form Headings' option - allows to display headings separating the sections in the 'Ticket - Submit Form' menu item.
• Added - 'Thumbs Type' for the 'Tickets - Dashboard' menu item, allowing you to upload images instead of the built-in icons.
• Added - 'Show Search' parameter for the 'Tickets - Dashboard' menu...

Click to expand...

17 Jul 2023

Version 3.1.1​

• Fixed - "Checkbox Group" Custom Fields would not save after being unselected.

Click to expand...

24 Oct 2023

Version 3.1.2​

• Updated - Dark Mode in Joomla! 5 was unreadable.
• Updated - Some Joomla! 5 code improvements.
• Fixed - Selecting a user from the modal was not working in Joomla! 5.
• Fixed - No longer installing the 'Search - RSTickets! Pro Knowledgebase' plugin in Joomla! 4+
• Fixed - A short open PHP tag could throw an error in the Knowledgebase results page.

Click to expand...

08 Dec 2023

Version 3.1.3​

• Fixed - An error message would show up on Joomla! 4+ when accessing the ticket rating URL.

Click to expand...

31 Jan 2024

Version 3.2.0​

• Added - Joomla! 5 native compatibility - no longer needs the 'Behaviour - Backward Compatibility' plugin.
• Updated - When editing the Signature the editor field is now 100% width.
• Updated - Supporting Kunena 6.x avatars.
• Fixed - JomComment integration removed.
• Fixed - An undefined notice could show up on the Knowledgebase Results page.
• Fixed - Accessing the 'User - Remove Data' request without a valid token could end up...

Click to expand...

14 Mar 2024

Version 3.2.1​

• Fixed - The 'Ticket - Dashboard' menu item no longer shows a 'Submit Ticket' section if the user is logged in as a Staff Member without enough permissions to submit tickets.
• Fixed - Tickets that have been closed without a reply from the customer no longer show up as bold in the 'Ticket - Dashboard' menu item.
• Fixed - Some field descriptions were missing when configuring the 'Tickets - List' menu item.

Click to expand...

28 Mar 2024

Version 3.2.2​

• Added - Custom fields can be configured globally for all departments.

Click to expand...

• Fixed - Joomla! 5.1 Dark Mode fixes.

Click to expand...

27 Jun 2024

Version 3.2.4​

• Updated - Magnific Popup updated to v1.2.0
• Updated - CSS and JS files have been minified.
• Fixed - Custom fields placeholders are now working in all emails except: 'Email sent when a ticket has been rejected based on current settings' and 'Email sent when a new user is created'.
• Fixed - Some PHP 8 deprecated messages might appear when using Custom Fields.

Click to expand...